Operator → Developer → GitOps → DevOps → ChatOps → (Operator)
All work should be considered in conjunction with ways to reduce human error
If you need different processing in different places, you need a single point of control.
Automation and testing should focus on preventing human error
Service Management Notion
Service Management Usages
Fintech Scales Vertical SaaS
Today, about 90% of public SaaS companies and the 2019 Forbes Cloud 100 have subscription-based revenue models. Now new fintech infrastructure companies have made it possible for SaaS businesses to add financial services alongside their core software product.
https://a16z.com/2020/08/04/fintech-scales-vertical-saas/


Seonglae Cho