Seonglae ChoStart asking about the when and where that specific situation happened
- Situnation
- Behavior
- Impact
to understand intent
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The Situation-Behavior-Impact-Feedback Framework
We are always in meetings, talking with people, bringing them together, connecting the dots, and giving feedback. I know how hard it is. Sometimes you think the meeting went well, and everyone knows the next steps, and voilá, in the next sync nothing actually happened.
https://medium.com/pm101/the-situation-behavior-impact-feedback-framework-e20ce52c9357
